Privacy policy

Last updated: 27/03/2023

This Privacy Policy describes how DXMX streetwear (the "Site", "we", "us", or "our") collects, uses and discloses your personal information when you visit, use our services, or make a purchase at (the "Site") or otherwise communicate with us (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" means you as a user of the Services, whether you are a customer, a website visitor or another person whose information we have collected in accordance with this Privacy Policy.

Please read this privacy policy carefully. By using and accessing any of the Services, you agree to the collection, use and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access the Services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other action required by applicable law.

How we collect and use your personal information

To provide the Services, we collect and have collected personal information about you from a variety of sources over the past 12 months, as set out below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide the Services, comply with applicable legal obligations, apply the applicable terms of service and protect or defend the Services, our rights, and the rights of our users or others.

What personal information we collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information”, we refer to information that identifies you, relates to you, describes you or may be associated with you. The following sections describe the specific categories and types of personal information we collect.

Information we collect directly from you

Information you submit directly to us through our Services may include:

Basic contact information, including your name, address, phone number, email.

Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.

Account information, including your username, password and security questions.

Purchase information, including items you see, put in your cart or add to your wish list.

Customer support information, including information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to provide certain information about yourself directly to us. You may choose not to provide this information, but this may prevent you from using or accessing these features.

Information we collect through cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including information about your device, browser, network connection, your IP address and other information about your interaction with the Services.

Information we obtain from third parties

Finally, we may obtain information about you from third parties, including suppliers and service providers who may collect information on our behalf, such as:

Our payment processors, which collect payment information (for example, bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with the products or services you have requested, in order to perform our contract with you.

When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, us, or third parties with whom we work, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third party libraries and cookies.

Any information we obtain from third parties will be processed in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided to us by third parties and we are not responsible for the policies or practices of third parties. For more information, see the section below, Third-Party Websites and Links.

How we use your personal information

Provide products and services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, send you account notifications, purchases, returns, exchanges or other transactions, create, maintain and otherwise manage your account, organize shipping, facilitate returns and exchanges and allow you to post reviews.

Marketing and advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.

Security and fraud prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activities. If you choose to use the Services and register an account, you are responsible for the security of your account credentials. We strongly recommend that you do not share your username, password or other access details with anyone. If you believe your account has been compromised, please contact us immediately.

Communicate with you. We use your personal information to provide you with customer support and improve our Services. It is in our legitimate interest to listen to you, provide you with efficient services and maintain our business relationship with you.


Like many websites, we use cookies on our site. For specific information about the cookies we use to power our store with Shopify, visit We use cookies to power and improve our site and services (including to remember your actions and preferences). , to perform analytics and better understand user interaction with the Services (in our legitimate interest to administer, improve and optimize the Services). We may also allow third parties and service providers to use Cookies on our Site to better tailor services, products and advertisements on our Site and other websites.

Most browsers automatically accept cookies by default, but you can choose to set your browser to delete or reject cookies via your browser controls. Please keep in mind that deleting or blocking Cookies may negatively impact your user experience and that some Services, including some general features and functionality, may not function properly or may no longer be available. In addition, blocking Cookies may not completely prevent us from sharing information with third parties such as our advertising partners.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, subject to this Privacy Policy. These circumstances may include:

With vendors or other third parties who provide services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).

With business and marketing partners, including Shopify, to offer you services and advertising. Our business and marketing partners will use your information in accordance with their own privacy notices.

When you direct, request or otherwise consent to the disclosure of certain information to third parties, such as to ship products to you or through the use of social media widgets or login integrations, with your consent.

With our affiliates or otherwise within our corporate group, in our legitimate interest to run a successful business.

In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants and similar requests), to enforce all applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

In the past 12 months, we have disclosed the following categories of personal information and sensitive personal information (identified by *) about users for the purposes set out above in “How we collect and use your personal information” and “How we disclose personal information”:

Classes of beneficiaries

Identifiers such as basic contact information and certain order and account information

Business information such as ordering, purchasing and customer support information

Internet or other similar network activity, such as usage data

Providers and third parties that provide services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers)

Business and Marketing Partners


We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.

User Generated Content

The Services may allow you to publish product reviews and other user-generated content. If you choose to submit user-generated content to a public area of the Services, that content will be public and accessible to all.

We do not control who will have access to the information you choose to make available to others, and we cannot ensure that the parties who have access to it will respect or protect your privacy. We are not responsible for the confidentiality or security of the information you make publicly available, nor for the accuracy, use or misuse of the information you disclose or receive from third parties.

Third party websites and links

Our site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the confidentiality or security of these sites, including the accuracy, completeness or reliability of the information found on these sites. Information you provide in public or semi-public places, including information you share on third-party social networking platforms, may also be accessed by other users of the Services or such third-party platforms.forms parties without limitation as to its use by us or a third party.

Our inclusion of such links does not in itself imply any endorsement of the content on such platforms or their owners or operators, except as disclosed on the Services.

Data on children

The Services are not intended to be used by children, and we do not knowingly collect personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact information provided below to request its deletion.

As of the effective date of this Privacy Policy, we are not aware that we “share” or “sell” (as defined in applicable law) personal information of persons under the age of 16.

Security and retention of your information

Please note that no security measures are perfect or impenetrable and we cannot guarantee “perfect security”. In addition, any information you send us may not be secure in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

The retention period of your personal information depends on various factors, for example if we need this information to maintain your account, provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your rights and your choices

Depending on where you live, you may have some or all of the rights listed below with respect to your personal information. However, these rights are not absolute, may only apply in certain circumstances and, in certain cases, we may refuse your request as permitted by law.

Right of access/ to know. You may have the right to request access to the personal information we hold about you, including details about how we use and share your information.

Right to delete. You may have the right to request that we delete the personal information we hold about you.

Right to correct. You may have the right to request that we correct inaccurate personal information we hold about you.

Right of portability. You may have the right to receive a copy of the personal information we hold about you and request that we transfer it to a third party, under certain circumstances and with certain exceptions.

Processing restriction: You may have the right to ask us to stop or restrict our processing of personal information.

Withdrawal of consent: When we rely on consent to process your personal information, you may have the right to withdraw that consent.

Appeal: You can appeal our decision if we refuse to process your application. You can do this by responding directly to our refusal.

Communication preferences management: We may send you promotional emails, and you may opt out of receiving them at any time by using the unsubscribe option displayed in our emails. If you decline, we may still send you non-promotional emails, such as those about your account or orders you have placed.

You may exercise any of these rights when indicated on our Site or by contacting us using the contact information provided below.

We will not discriminate against you for the exercise of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, You may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require the agent to provide proof that you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.


If you have any complaints about how we handle your personal information, please contact us using the contact information provided below. If you are not satisfied with our response to your complaint, depending on where you live, you can appeal our decision by contacting us using the contact details listed belowbelow, or file your complaint with your local data protection authority.

International users

Please note that we may transfer, store and process your personal information outside the country where you live, including the United States. Your personal information is also processed by staff and third-party service providers and partners in these countries.

If we transfer your personal information outside of Europe, we will rely on recognized transfer mechanisms such as the European Commission’s standard contractual clauses or any equivalent contract issued by the competent authority of the Kingdom-United, if applicable, unless the data transfer is to a country that has been determined to provide an adequate level of protection.


If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of the rights available to you, please contact us at